Contact information

Z&Z Fragrance

The quickest way to reach us is through WhatsApp. Click the WhatsApp icon on our website to message us about products, orders, or store policies.

You can also email us at info@zzfragrance.ca.

We aim to respond within a few hours, or within 1 business day.

When contacting us about an order, please include your order number. If your package arrives damaged or you receive the wrong item, contact us within 7 days of delivery with clear photos of the item and packaging, as described in our FAQ and refund policy.